Finrival Help

Support

Need help with Finrival? Use this page for account, privacy, deletion, technical, subscription and general product support information.

Support email: finrivals@gmail.com
Finrival Support

For account access, privacy, deletion, technical issues or general product questions, contact the Finrival support inbox.

Email Support Delete Account
01

Contact support

Finrival Support Email: finrivals@gmail.com Website: https://finrival.com

When contacting support, describe the issue clearly and include only information that is necessary for us to understand the problem.

Do not send passwords, payment-card details, private keys, seed phrases or other highly sensitive secrets by email.
02

What we can help with

Account & sign-inEmail verification, access problems and account-related questions.
PrivacyPrivacy questions, data-rights requests and information about how Finrival handles data.
Account deletionExternal deletion requests if you cannot use the in-app deletion flow.
Technical issuesUnexpected app behavior, missing content, notification issues or general troubleshooting.
Finrival PROGeneral questions about PRO features, entitlement recognition or store purchase flows.
Product questionsQuestions about Market, Compare, Rival, Watchlist, News or Finrival AI.
03

Account & security

If you believe your account has been accessed without authorization, contact us as soon as reasonably possible at finrivals@gmail.com.

Finrival may ask for reasonable verification before making sensitive account changes or processing an external deletion request.

04

Privacy & data rights

For privacy questions or data-rights requests, use the same support email and review the Finrival Privacy Policy.

Account deletion requests can be initiated through the Delete Account page.

05

Subscriptions & purchases

Finrival does not directly process your full payment-card details. App Store and Google Play purchases are handled by the applicable store.

Subscription cancellation, store billing and refund eligibility are generally handled through Apple App Store or Google Play under their applicable rules and policies.

Deleting the Finrival app or deleting your Finrival account does not necessarily cancel an active store subscription.
06

Market data & alerts

Market information displayed in Finrival may be delayed, cached, stale, incomplete or inaccurate. Price alerts are convenience features and may be delayed, missed or affected by device, network or backend availability.

Do not use Finrival as the sole source for a time-sensitive trading or investment decision.

07

Finrival AI

Finrival AI may generate incorrect, incomplete, outdated or inconsistent output. AI content is informational and is not personalized financial, investment, tax or legal advice.

If you report an AI issue, avoid including unnecessary personal or highly sensitive information in your support email.